Please click here to access our online inquiry form and select 'Download Problem' to submit your questions.
If you recently bought our products, please check your inbox or spam folders for an email with the subject "inKline Global Purchase Confirmation". You are given unqiue username and password to download our products. Both username and password are case sensitive.
Q:
What if my computer crashes or I need to reformat my computer, then how do I get the products back to the computer?
You can re-download the products from the download links that we sent to you in the inKline Global Purchase Confirmation. However, if the links have already expired, please click here to submit your inquiry and select 'Download Problem'. We will send to you the products as soon as possible.
Q:
What should I do if I did not complete my download for the product that I have purchased?
Please delete the product from your computer and make sure you empty the temporary folders. Then, re-download the product from the links given in the inKline Global Purchase Confirmation.
